Case Management Security Specialist II
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Springfield, Virginia, United States
A mentum is seeking a Case Management Security Specialist II to support the National Geospatial-Intelligence Agency (NGA) and Office of Security (SIS) in Springfield, VA.
Duties May Include:
- Provide case management support to established PERSEC programs.
- Support the execution and maintenance of the day-to-day NGA PERSEC programs though case management initiatives.
- Provide agency level technical expertise concerning the personnel security disciplines and standard operating procedures in support of case management initiatives.
- Prepare, support and administer PERSEC program briefings, as needed
- Prepare, write, and present reports/whitepapers, various forms of correspondence, as required.
- Research, prepare and maintain security procedures/guidance in support of case management.
- Brief SISP leadership and other NGA KC’s regarding the program requirements and regulations in support of case management initiatives.
- Appropriately and accurately maintain and update databases and files e.g.,
- PeopleSoft security system of records, SISP SharePoint Pages, internal SISP file folders, etc.) with data entry in a timely manner/real time related to case management initiatives, as needed.
- Respond in a timely manner to all telephone and/or email actions, questions, or status inquires.
- Assist in maintaining distribution lists for customers to contact PERSEC for case management initiatives, as needed/required.
- Bring case management initiatives issues to the attention of the government Team Leads.
- Assist the government PERSEC team to help in developing recommendations for improvement.
- Provide service excellence in guidance and resolution to internal and external customers’ questions and inquiries in a timely manner for support to their programs.
- Utilizes a variety of security concepts, principles and practices to analyze and recommend solutions for difficult and complex security issues.
- Document and provide Weekly Activity Report (WAR) actions in the SISP designated template and timeline to the Government Lead.
- Monitor all case progress to ensure cases are completed within IRTPA/DNI mandates.
- Manage assignment, tracking, reporting and prioritization of cases as specified by the Government.
- Accurately create the DNI Quarterly Metrics reports and deliver for review at least three business days prior to the external suspense.
- Prepare the SISP monthly metrics slides with all required information and deliver to SISP leadership by the seventh business day of the month.
- Elevate to the SISP leadership issues and proposed solutions to bottlenecks precluding achievement of metrics.
- Maintain all tracking reports and status reports in PERSEC Drive shared files, with the latest revision in the external folder, and historical records maintained in an archive folder.
- Maintain metrics slides and reports in the PERSEC shared files on COE and SBU, as appropriate based on classification level.
- Ensure all case data entry is current and accurate in the PeopleSoft Investigations and Adjudication Modules.
- Inspect and document that all folders are clearly marked and easily searchable; using the document mapping criteria provided by the Investigations and Adjudications Branch Chiefs.
- Receive and process Electronic Deliveries (eDels) from NGA Investigation
- Service Provider to respective SISP Branches.
- Process and maintain all NGA personnel electronic fingerprinting in accordance with SISP policy and procedures and RapBack enrollment/maintenance guidelines.
- Coordinate to obtain ink fingerprinting if electronic capturing is unavailable.
- Process Other Government Agency File Procurement Request for National Agency Checks (NAC).
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