Recreation Services Coordinator
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Manda Bay, Lamu County, Kenya
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Port Luis, Port Louis District, Mauritius
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Manila, Metro Manila, Philippines
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Mahé Island, Seychelles
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AP, United Kingdom
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Amentum, a global leader in advanced engineering, technical, and professional services serving the US government, allies, and critical infrastructure sectors, is seeking a Recreation Services Coordinator to support a unique US Navy program based on the island of Diego Garcia.
JOB RESPONSIBILITIES
The Recreation Services Coordinator is responsible for supporting all resale operations and recreational programs, ensuring continuity in customer service, compliance with safety requirements, and seamless service delivery. Responsibilities include, but are not limited to:
- Assisting the Recreation Services Manager with the planning, coordination, and administration of all MWR (Morale, Welfare, and Recreation) programs and services.
- Ensuring compliance with safety and health regulations for areas serving the public or involving hazardous materials, per CNICINST 1710.3 – Chapter 1, Section 114.
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Obtaining and maintaining current certifications, including:
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Cardiopulmonary Resuscitation (CPR) certification.
- Certification as an American Red Cross Lifeguard Training Instructor.
- Proficiently officiating sports events, which include but are not limited to:
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Soccer, Basketball, Volleyball, Softball, and Flag Football.
- Supporting resale operations and assisting in inventory management, supply chain tracking, and conducting analyses to maximize efficiency and profitability.
- Developing and promoting recreational activities using marketing strategies to engage military personnel and base residents.
- Maintaining customer satisfaction by providing exceptional service through training equivalent to the MWR Star Service, Achieving Extraordinary Customer Relations (AECR) program.
- Documenting employee training and performing on-the-job training for new and existing staff to ensure compliance with customer service and safety standards.
- Organizing, scheduling, and preparing recreational activities and events tailored to the interests and motivational needs of military communities.
- Monitoring the daily operation of recreational facilities, programs, and sports leagues to ensure they run efficiently and meet quality standards.
- Being readily available during working hours and on-site within one hour for contingencies or emergencies.
MINIMUM REQUIREMENTS
- Minimum of three (3) years of experience in military recreational services or equivalent work in the civilian sector.
- Relevant education or experience demonstrating an understanding of goals, principles, methods, and techniques of recreation programs.
- Background in marketing strategies to promote recreational services.
- Proficiency in officiating sports, including Soccer, Basketball, Volleyball, Softball, and Flag Football.
- Certified or ability to become certified as an American Red Cross Lifeguard Training Instructor.
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Current CPR certification or ability to obtain certification before employment begins.
- Completion of or willingness to complete customer service training equivalent to the Navy’s MWR Star Service, AECR program.
- High school diploma or equivalent.
- Strong organizational and communication skills with the ability to manage multiple tasks effectively.
- Must be in possession of a valid passport and be able to travel internationally.
- Passport must be valid for a minimum of one (1) year or more at the time of hiring.
- Ability to successfully pass contract medical requirements and maintain compliance for the duration of deployment.
PREFERRED QUALIFICATIONS:
- Degree in Recreation, Sports Management, Business Administration, or a related field from an accredited college or university.
- Prior experience in MWR or military recreation programs.
- Five years of specialized experience as NF-4 within a Non-Appropriated Funds Instrumentality (NAFI) or a similar middle-management role in civilian recreational services.
- Proven operational expertise in managing recreational programs and facilities.
- Experience in austere OCONUS (Outside the Continental United States) environments or working with multi-national workforces.
OTHER RESPONSIBILITIES
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Safety: Amentum enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe work environment. As appropriate, each employee is responsible for completing all training requirements and fulfilling all self-aid/buddy-aid responsibilities, participating in emergency response tasks, and serving on safety committees and teams.
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Quality: Quality is the foundation for the management of our business and the keystone to our goal of customer satisfaction. It is our policy to consistently provide services that meet customer expectations. Accordingly, each employee must conform to the Amentum Quality Policy and carry out job activities in compliance with applicable Amentum Quality System documents and customer contracts. Each employee must read and understand their Quality Management and Customer Satisfaction responsibilities.
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Procedure Compliance: Each employee must read, understand, and implement the general and specific operational, safety, quality, and environmental policies pertaining to the job.