Trouble Desk Operator

  • PFO0005FN
  • On Site
  • Tullahoma, Tennessee, United States
  • Full time
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Under general supervision receives from the NAVFAC Regional Call Center all work orders. Screens and applies guidelines for work reception for work types, appropriate accounts and contractual requirements of work requested. Operates base-wide hand-held radios for communicating with personnel involved in maintenance repairs. Applicant must be able to work rotating shifts. May perform other related duties as assigned.

Minimum Qualifications

  • High school education or equivalent
  • Three years clerical experience
  • Ability to type and input data with a speed of no less than 40 WPM
  • Must possess a valid stat driver's license.
  • Must wear substantial leather shoes when accessing industrial areas
  • Prior clerical, call center, or dispatcher experience
  • Successful candidate will be subject to a government security investigation and must continually meet eligibility requirements for access to all areas of Naval Submarine Base Kings Bay

 

Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, religion, color, sex, gender, national origin, age, United States military veteran’s status, ancestry, sexual orientation, gender identity, marital status, family structure, medical condition including genetic characteristics or information, veteran status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal EEO laws and supplemental language at EEO including Disability/Protected Veterans and Labor Laws Posters.

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Accessibility/Reasonable Accommodations

If you are an applicant with a disability that requires a reasonable accommodation to complete any part of the application process, or are limited in the ability—or unable to use—the online application system and need an alternative method for applying, you may contact our Reasonable Accommodation Helpline at 1-888-877-3181 or 301-944-3299 for assistance. In order to address your request, the following information is needed:

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  • Upon receipt of this information we will respond to you promptly to obtain more information about your request.