Purpose and Scope: 

Under limited supervision, functions as a working flight attendant and supervises the Flight Attendant Department within the Airlift organization by administering company, organization, and customer policies and procedures.  Performs duties as assigned and reports directly to the Senior Director of Operations and is administratively responsible for all Airlift Flight Attendants (FAs).  The incumbent also provides subject matter expertise to Airlift management regarding contract performance, overall flight operations, and for related policies, procedures, and directives.

Essential Responsibilities:

Areas of specific responsibility include:

- Provides work direction to a staff of regular, full-time flight attendants as well as individuals who perform duties as a secondary, additional duty flight attendant (ADFAs).

- Must be familiar with the Collective Bargaining Agreement to ensure all policies and work assignments are in accordance with Company policy and union agreements. Addresses issues, grievances, and participates in negotiations.

- Coordinates with Flight Attendant Scheduler on the flight and duty schedule which maximizes their utilization while coordinating with ADFAs to augment the flying schedule. Accounts for time worked by Flight Attendants, per company policy. 

- Conducts employee evaluations and documents their performance. 

- Makes recommendations to the Senior Director of Operations on promotions, raises, hires and terminations.

- Coordinates recruiting requisitions and interviews prospective employees as necessary. 

- Coordinates with the Aircraft Flight Crew Trainer  to schedule and complete the appropriate ground and flight training to ensure compliance with 14 CFR Part 121, DCMAI 8210.1C, Company requirements, and the Airlift contract;  maintains close coordination with the Operations Scheduling office.

- Monitors all training course curricula for proper context and instruction as required by Federal Regulations and coordinates changes to the curricula to ensure that course material is kept current with all applicable directives.

- Confirms computer based training accomplished.

- Initiates revisions, changes, and deletions to the company FA manuals, FA checklists, and FA training manuals to ensure strict compliance with all applicable directives. Includes:

• Coordinates and reviews all revisions, changes and deletions to the manuals with all Airlift department supervisors, to ensure changes are incorporated, as necessary, in other appropriate company flight manuals prior to submission for final approval.
• Oversees the currency of all Flight Attendant Manuals carried aboard the company aircraft and checks these manuals frequently for serviceability. 

- Audits a Flight Attendant Memo File designed to keep Flight Attendant personnel current with changes which may occur between revisions to the Flight Attendant Manual. 

- Recommends new procedures, policies, and directives which would enhance professionalism, standardization, and performance throughout the Airlift Department. 

- Maintains currency as a qualified Airlift FA and flies as workload permits in addition to the duties assigned to the Chief Flight Attendant. 

- Performs annual assessments and Captain upgrade requirements as required. 

- Conducts Initial and Recurrent training and qualification events as required.

Additional Requirements:

• Liaison with the Chief Pilot, Flight Standards, Flight/Ground Safety, and Station Managers to ensure that the performance of line FAs is properly monitored and that effective procedures are in place to mentor, counsel, and discipline as appropriate and in accordance with union rules/ collective Bargaining Agreement.

• Participates as a member of the Company’s Safety Management System (SMS) to improve the safety culture within the Airlift operation.

• Collaborate on potential and actual safety concerns making inputs to the Airlift Safety Management System process as required to identify areas of risk and methods to reduce or eliminate risk.

• Prepares for and participates in the Airlift Audit program and the Commercial Airlift Review Board visit.

• Identify and manage the career aspirations of line FAs and ensure that training plans are in place to meet the needs of flight operations, and to develop FAs for managerial positions.

• Responsible for adherence to contract standards as defined in the contract as modified, and the statement of work as amended.

• Perform related duties and assignments as directed by the Program Manager or Senior Director of Operations.

Minimum Position Knowledge, Skills, and Abilities Required:

• Must possess 5 or more years’ experience in the Flight Attendant career field and be a high school graduate or equivalent. 

• Experience should include assignments as a senior or lead flight attendant. 

• Must pass Company operated jet aircraft Emergency Training and Initial Flight Attendant Training and maintain currency as a Flight Attendant. 

• Should have experience and possess credentials in the training of other Flight Attendant personnel. 

• Other teaching/training experience may be substituted depending on qualifications.

• Possess a valid state issued driver’s license. Must present a neat, professional appearance and be in good health. 

Work Environment, Physical Demands, and Mental Demands:

The work is mostly sedentary, however, some walking, stooping and pushing is required.  The physical characteristics of this position require the strength, dexterity and ability to lift up to 50 pounds in order to retrieve passenger luggage and to open and close the cabin doors on Company operated aircraft. Work is generally performed both indoors in an airlift terminal/office setting and aboard an aircraft cabin.  May on occasion be exposed to an inclement weather environment and be subjected to periods of moderate noise situations. 

Other Responsibilities:

Safety - Amentum enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe work environment. As appropriate, each employee is responsible for completing all training requirements and fulfilling all self-aid/buddy aid responsibilities, participating in emergency response tasks and serving on safety committees and teams.

Quality - Quality is the foundation for the management of our business and the keystone to our goal of customer satisfaction. It is our policy to consistently provide services that meet customer expectations. Accordingly, each employee must conform to the Amentum Quality Policy and carry out job activities in compliance with applicable Amentum Quality System documents and customer contracts. Each employee must read and understand his/her Quality Management and Customer Satisfaction responsibilities.

Procedure Compliance - Each employee must read, understand and implement the general and specific operational, safety, quality and environmental requirements of all plans, procedures and policies pertaining to his/her job.

Security Clearance

Must be able to obtain and maintain a Top Secret US Government Clearance. Note: US Citizenship is required to obtain and maintain a Top Secret Clearance. Applicants selected either must currently possess a Top Secret clearance or will be subject to a US Government Security Investigation and must meet eligibility requirements to obtain clearance prior to commencement of employment and maintain a security clearance for access to classified information or Closed/Restricted Areas throughout duration of employment. 

Compensation Details:

The compensation range or hourly rate listed for this position is provided as a good-faith estimate of what the company intends to offer for this role at the time this posting was issued. Actual compensation may vary based on factors such as job responsibilities, education, experience, skills, internal equity, market data, applicable collective bargaining agreements, and relevant laws.

Benefits Overview:

Our health and welfare benefits are designed to support you and your priorities. Offerings include:

• Health, dental, and vision insurance

• Paid time off and holidays

• Retirement benefits (including 401(k) matching)

• Educational reimbursement

• Parental leave

• Employee stock purchase plan

• Tax-saving options

• Disability and life insurance

• Pet insurance

Note: Benefits may vary based on employment type, location, and applicable agreements. Positions governed by a Collective Bargaining Agreement (CBA), the McNamara-O'Hara Service Contract Act (SCA), or other employment contracts may include different provisions/benefits.

Original Posting:

Amentum anticipates this job requisition will remain open for at least three days, with a closing date no earlier than three days after the original posting. This timeline may change based on business needs.

Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed,  marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal laws and supplemental language at Labor Laws Posters.