Food Court Counter Attendant

  • R0158397
  • On Site
  • Manda Bay, Lamu County, Kenya
  • Manila, Metro Manila, Philippines
  • Full time
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Amentum, a global leader in advanced engineering, technical, and professional services serving the US government, allies, and critical infrastructure sectors, is seeking a Food Court Counter Attendant to support a unique US Navy program based on the island of Diego Garcia.

Job Responsibilities

The Food Court Counter Attendant provides exceptional customer service by ensuring meal services are delivered efficiently and creating a welcoming dining environment for all patrons. Responsibilities include, but are not limited to:

Customer Service and Cashier Duties:

  • Performing cashier services to ensure eligible patrons are accurately and promptly processed.
  • Handling cash and other payment methods in compliance with standard operating procedures.
  • Providing clear information about menu offerings and assisting customers with dining inquiries.

Meal Service Support:

  • Providing meal service at various stations, including the main line, speed line, salad bar, fruit bar, bread bar, soup bar, beverage dispensers, and ice cream stations.
  • Replenishing food and supplies at stations to ensure continuous availability during meal service hours.
  • Assisting in the portioning, serving, and presentation of all food items to maintain high-quality service standards.

Dining Area Preparation:

  • Setting up dining areas with appropriate equipment, tablecloths, napkins, and decorations to create a pleasant dining atmosphere for patrons.
  • Maintaining cleanliness and organization of the serving and dining areas throughout meal service periods.
  • Ensuring all equipment is properly maintained and operating as designed.

Hospitality and Atmosphere:

  • Creating and maintaining a welcoming and comfortable environment for patrons by presenting a clean and aesthetically pleasing dining arrangement.
  • Collaborating with other team members to ensure smooth and efficient food court operations.

Minimum Requirements

  • High school diploma or equivalent.
  • Prior experience in food service, cashiering, or customer service.
  • Strong organizational and time management skills to manage multiple meal stations and assignments efficiently.
  • Basic math skills and attention to detail for accurate cashiering and payment processes.
  • Excellent communication and customer service skills with the ability to interact with patrons in a courteous and professional manner.
  • Ability to successfully pass contract medical requirements and maintain compliance for the duration of deployment.
  • Must be able to obtain and maintain facility credentials/authorization.

Preferred Qualifications

  • Prior experience in an austere OCONUS (Outside the Continental United States) environment with a multi-national workforce.
  • Valid country driver’s license.
  • Country visa (as required in line with the U.S. Department of State Foreign Clearance Guide).
  • Familiarity with military or government dining facility operations.
  • Previous experience serving in high-volume food court or cafeteria settings.
  • Ability to creatively decorate and arrange dining spaces for special events to enhance the dining atmosphere.

Other Responsibilities

Safety
Amentum enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe work environment. As appropriate, each employee is responsible for completing all training requirements and fulfilling all self-aid/buddy aid responsibilities, participating in emergency response tasks, and serving on safety committees and teams.

Quality
Quality is the foundation for the management of our business and the keystone of our goal of customer satisfaction. It is our policy to consistently provide services that meet customer expectations. Accordingly, each employee must conform to the Amentum Quality Policy and carry out job activities in compliance with applicable Amentum Quality System documents and customer contracts. Each employee must read and understand his/her Quality Management and Customer Satisfaction responsibilities.

Procedure Compliance
Each employee must read, understand, and implement the general and specific operational, safety, quality, and environmental requirements of all plans, procedures, and policies pertaining to this job.

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Accessibility/Reasonable Accommodations

If you are an applicant with a disability that requires a reasonable accommodation to complete any part of the application process, or are limited in the ability—or unable to use—the online application system and need an alternative method for applying, you may contact our Reasonable Accommodation Helpline at 1-888-877-3181 or 301-944-3299 for assistance. In order to address your request, the following information is needed:

  • Name
  • The best method for contacting you
  • The position title
  • Requisition/Job Number
  • Upon receipt of this information we will respond to you promptly to obtain more information about your request.