Position Description:

The person selected for this position will provide Jira Project Integration support for the Space Nuclear Propulsion (SNP) project’s efforts within the Exploration Technologies & Systems Development Branch (ST20) as a part of MSFC’s Science and Technology Office.

The successful candidate will be responsible for developing, updating, and maintaining Jira project functionality in support of project needs. The candidate shall coordinate with the SNP Jira lead and project Jira administrators to develop and maintain workflows and project attributes in accordance with agency Jira governance and standards, using Atlassian tools including Confluence.

Responsibilities will include but not be limited to the following:

• Elicit, refine, and translate multi-disciplinary stakeholder requirements into Jira project structures, workflows, and configurations aligned with project lifecycle needs.

• Configure, develop, and maintain Jira projects, dashboards, reports, and advanced queries to support project execution, certification activities, milestone tracking and custom workflows.

• Implement and maintain Configuration Management (CM) processes, ensuring traceability, version control, and audit readiness across Jira and Confluence environments.

• Design and implement custom workflows, fields, and configurations consistent with project requirements and agency governance.

• Coordinate with agency tool governance organizations and administrators to ensure compliance with enterprise standards and security requirements.

• Manage user access, roles, and permissions in accordance with identity management processes.

• Assess, recommend, and support integration of tools, plugins, and external systems to enhance data sharing and interoperability.

• Provide training, briefings, and user support materials to enable effective adoption and sustained use of Jira/Confluence capabilities.

• Provide advisory and hands-on support to SNP partners for Jira/Confluence usage and Configuration Management practices, as requested.

Qualifications:

A BS degree in a STEM field from an ABET accredited institution is required.

Applicants must also have the following required qualifications:

• Possess a minimum of four (4) years of experience supporting Jira deployment, configuration, and administration.
• A strong ability to perform with limited direction and guidance.
• Self-motivated, proactive, and effective team players with customer relations skills, familiar with working in a dynamic work environment.
• Demonstrated experience building strong working relationships with multiple stakeholders, organizing, and facilitating meetings/technical discussions.
• Ability to interface and collaborate with all levels of engineering and project management.
  
  

Essential Functions

Work Environment

Office and laboratory environment. Requires ability to provide clear, concise, accurate and timely communication, both verbally and in writing (100%). Requires ability to interact professionally with co-workers, management, and client (100%). Requires travel in the domestic USA (<15%)

Physical Requirements

Requires sitting for extended periods of time in meetings with peers, management, and with our client at NASA facilities to discuss technical issues (10%). Also, requires sitting for extended periods of time at a desk to write reports and perform engineering tasks (40%). Requires ability to use stairs or elevators for access between floors and multiple buildings at NASA and Jacobs facilities (10%).

Equipment and Machines

Requires ability to operate a personal computer, a telephone, fax machine, copier, calculator, and other general office equipment (100%).

Attendance

Normal workday is from 7:30 a.m. through 4:30 p.m., Monday thru Friday. Minimal overtime may be required (10%) to meet schedule milestones and to support technical demands of the job. Regular attendance is a necessity and adequate arrangements for delegating duties during absences are required.

Other Essential Functions

The ability to work independently with minimal supervision, to make rational decisions, and to exercise good judgment is essential (100%). Grooming and dress must be appropriate for the position and must not impose a safety risk/hazard to the employee or others.

Proof of U.S. Citizenship is required.

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