We’ll inspire and empower you to deliver your best work so you can evolve, grow and succeed - today and into tomorrow. We offer an exciting range of opportunities to develop your career within a supportive and diverse team who always strive to do the right thing for our people, clients and communities.

People are our greatest asset, and we offer a competitive package to retain and attract the best talent.

In addition to the benefits you’d expect, UK employees also receive free single medical cover and digital GP service, family-friendly benefits such as enhanced parental leave pay and free membership of employee assistance and parental programmes, plus reimbursement towards relevant professional development and memberships. We also give back to our communities through our Collectively program which incorporates matched-funding, paid volunteering time and charitable donations.

Work-life balance and flexibility is a key focus area for us. We’re happy to discuss hybrid, part-time and flexible working hours, patterns and locations to suit you and our business.

About the opportunity

We are looking for a GDO HR Regional Advisor (UK), for a fixed term of 12 months during a period of significant transition and change within both the business and the HR function.

You will provide a wide range of HR administrative support to the business and the wider HR function, working closely with the GDO and HR Operational teams across the UK and Poland. You will also play a supporting role in the development of regional HR processes during our transitional period to ensure we continue to deliver a first-class service to the business.

This role will be based in Glasgow and will report to the GDO HR Regional Manager (UK).

Accountabilities:

• Handle general HR enquiries from employees and managers through ServiceNow.
  
  
• Support with escalated cases from our UK Employee Lifecycle team, taking ownership of the resolution of more complex cases.
  
  
• Understanding requirements for escalating issues to the HR Operational Teams, ensuring all key information is captured and communicated effectively.
  
  
• Actively working alongside the GDO Regional Manager to examine case trends, highlight new or recurring issues and develop resolutions.
  
  
• Challenging processes and behaviours and identifying improvements to our ways of working, working collaboratively with colleagues to offer and deliver recommendations for enhancing efficiency.
  
  
• Supporting the review, update and development of our regional process documentation.
  
  
• Actively support the GDO and HR team in contributing to projects as directed.
  
  
• Timely processing of employee lifecycle changes, liaising with Payroll and other internal departments in line with Company procedures.
  
  
• Maintaining the HR database (Oracle)
  
  
• Providing adhoc support to the People Operations Partner team on regional activities.
  
  
• Producing standard and ad hoc reports

You will be responsible for prioritisation and management of a busy workload to tight deadlines.

Requirements

• Experience working in an HR environment
• Basic knowledge of UK HR Practices
• Attention to detail
• Organised and able to work to deadlines
• Practical and flexible
• Good written and verbal communication skills

Our Culture

Our values stand on a foundation of safety, integrity, inclusion and diversity. We put people at the heart of our business, and we genuinely believe that we all succeed by supporting one another through our culture of caring. We value positive mental health and a sense of belonging for all employees.

We aim to embed inclusion and diversity in everything we do. We know that if we are inclusive, we’re more connected, and if we are diverse, we’re more creative. We accept people for who they are, regardless of age, disability, gender identity, gender expression, marital status, mental health, race, faith or belief, sexual orientation, socioeconomic background, and whether you’re pregnant or on family leave. This is reflected in our wide range of Global Employee Networks centered on inclusion and diversity.

We partner with VERCIDA to help us attract and retain diverse talent. For greater online accessibility, please visit www.vercida.com to view and access our roles. As a Disability Confident employer, we will interview all disabled applicants who meet the minimum criteria for a vacancy. We welcome applications from candidates who are seeking flexible working and from those who may not meet all the listed requirements for a role.