The Centralized Network Operations Center (C-NOC) Network Administrator will provide Tier 1 and Tier 2 support for the Air Force's MQ-9 communications system and global network architectures. As a key member of the C-NOC team, you will be responsible for monitoring network health, performing initial troubleshooting, and resolving or escalating network incidents. This role is crucial for maintaining the operational availability of critical network infrastructure, supporting a 24/7 operations center. You will work closely with and support Senior Network Engineers to ensure the stability and integrity of the network.

Qualifications:         

• 3 - 5 years of experience in network administration, network support, or a technical help desk role.
• CompTIA Security+, CCNA, or equivalent certification is required. Network+ is highly desired.
• Foundational knowledge of networking concepts, including routing, switching, and TCP/IP.
• Experience with network monitoring tools is a plus.
• Strong ability to communicate technical issues clearly, provide step-by-step instructions, and maintain accurate documentation.
• Customer-focused with the ability to de-escalate situations and work collaboratively within a team.
• Must be a U.S. citizen.
• Candidate must possess or have the ability to obtain an active TS/SCI security clearance or higher. Clearance sponsorship may be considered for a highly qualified candidate.
• Ability to lift, carry, and install equipment weighing about 30 lbs.

Responsibilities:

• Act as a primary point of contact for network-related issues within the C-NOC.
• Monitor network performance, integrity, and security using tools such as SolarWinds.
• Perform initial triage and troubleshooting for network outages and performance issues.
• Document all incidents, troubleshooting steps, and resolutions in the ticketing system.
• Escalate unresolved and complex issues to Senior Network Engineers in a timely manner.
• Assist with basic network administration tasks, including managing device configurations and user access under supervision.
• Support the execution of planned network maintenance, software upgrades, and preventive maintenance checks.
• Help maintain accurate network diagrams and documentation.
• Interface with users and stakeholders to report on status and resolve issues.
• Follow established procedures for network operations and incident management.

Work Environment, Physical Demands, and Mental Demands:

This position supports a 24/7 Network Operations Center. Shift work, including nights, weekends, and holidays, will be required. Work may include on-call responsibilities to support mission priorities.

Compensation Details:

The compensation range or hourly rate listed for this position is provided as a good-faith estimate of what the company intends to offer for this role at the time this posting was issued. Actual compensation may vary based on factors such as job responsibilities, education, experience, skills, internal equity, market data, applicable collective bargaining agreements, and relevant laws.

Benefits Overview:

Our health and welfare benefits are designed to support you and your priorities. Offerings include:

• Health, dental, and vision insurance

• Paid time off and holidays

• Retirement benefits (including 401(k) matching)

• Educational reimbursement

• Parental leave

• Employee stock purchase plan

• Tax-saving options

• Disability and life insurance

• Pet insurance

Note: Benefits may vary based on employment type, location, and applicable agreements. Positions governed by a Collective Bargaining Agreement (CBA), the McNamara-O'Hara Service Contract Act (SCA), or other employment contracts may include different provisions/benefits.

Original Posting:

Amentum anticipates this job requisition will remain open for at least three days, with a closing date no earlier than three days after the original posting. This timeline may change based on business needs.

Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed,  marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal laws and supplemental language at Labor Laws Posters.