Amentum is seeking a Systems Administrator Professional to support the Space Force Range Contract (SFRC).
 

Responsibilities:

• Provide problem-solving support to computer users in a timely manner by telephone, onsite, or remotely with a focus on customer satisfaction.
• Track and monitors personal computer problems to ensure technically sound solutions.
• Provide user desk-side support which includes but is not limited to:
  • Software application installs
  • Hardware imaging and installations
  • Delivery/relocation and setup of computer system equipment
  • On-site troubleshooting for hardware and software related issues
  • Map users’ client machines to Network Printers
• Assist in Tier 3 support in resolving software, network, and server infrastructure issues and projects
• Manage and maintain Active Directory Objects to ensure reliability and functionality for all users.
• Direct delivery and development of instruction with practical knowledge and experience in the subject
• Track, monitor, and document support Tier 2/3 issues in online helpdesk system.
• Assist in ensuring that SFRC property is managed and annually inventoried in property tracking tools.
• Other duties as assigned

Required Skills:

• Effective communication skills with demonstrated capability to brief project information to management and customers.
• Ability to interact with customers via phone or email, be a contributing team player, and interact at all levels of the organization.
• Ability to analyze and resolve both unique and repetitive desktop computer issues.
• Good organizational and time management skills to balance, plan, prioritize, and execute projects.
• Ability to work within a dynamic, fast paced environment with time constraints.
• Ability to work independently and as part of a team

Qualifications:

• Bachelor’s degree in Computer Science, Information Technology or related field or equivalent combination of education and experience.
• 3+ years of direct computer technical support experience in a dynamic technically challenging environment spanning multiple physical locations.
• Experience with diagnosing, and resolving, client computer and network connection issues, as well as installation/configuration of client operating systems and various software applications.
• Experience with remote desktop tools as well as a wide variety of network-based printers/copiers.
• Must currently possess or be able to obtain, within (6) months, CompTIA’s Security+ certification.
• Additional technical certifications (CCNA-Security, Network+) highly desired
• Ability to stand, walk, stoop, kneel, crouch, and squat to resolve system issues
• Ability to lift, push and pull up to 50 pounds
• The flexibility to work occasional non-duty hours or on weekends to support specific project or mission requirements
• Must be able to obtain and maintain a DoD Secret Security Clearance, which includes U.S. citizenship or U.S. naturalization
• Valid U.S. Driver’s License

Compensation Details:

The compensation range or hourly rate listed for this position is provided as a good-faith estimate of what the company intends to offer for this role at the time this posting was issued. Actual compensation may vary based on factors such as job responsibilities, education, experience, skills, internal equity, market data, applicable collective bargaining agreements, and relevant laws.

Benefits Overview:

Our health and welfare benefits are designed to support you and your priorities. Offerings include:

• Health, dental, and vision insurance

• Paid time off and holidays

• Retirement benefits (including 401(k) matching)

• Educational reimbursement

• Parental leave

• Employee stock purchase plan

• Tax-saving options

• Disability and life insurance

• Pet insurance

Note: Benefits may vary based on employment type, location, and applicable agreements. Positions governed by a Collective Bargaining Agreement (CBA), the McNamara-O'Hara Service Contract Act (SCA), or other employment contracts may include different provisions/benefits.

Original Posting:

Amentum anticipates this job requisition will remain open for at least three days, with a closing date no earlier than three days after the original posting. This timeline may change based on business needs.

Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed,  marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal laws and supplemental language at Labor Laws Posters.