In addition to meeting the necessary qualifications the selected candidate must be comfortable working in a dynamic environment. This position is based in Japan, primarily at a customer location aboard MCAS Iwakuni in support of a Base Operations & Support contract with the Department of Defense (DoD)/Navy- Marine Corps.  The ideal candidate is a Japanese National or someone otherwise not requiring sponsorship to work in Japan.

Performance Location: The individual filling this position will be supporting Amentum on a contract for the US Department of Defense and working at the Marine Corps Air Station, Iwakuni, Japan.

Working Environment: Non-Status of Forces Agreement (SOFA) assignment (SOFA dependents maintain their status).  Constant use of sight abilities while reviewing documents, constant use of speech/hearing abilities for communication, constant mental alertness, must possess planning/organizing skills, and must be able to work under deadlines.  Contract remaining with 11 months of the last Option Year.

Work Schedule: This position works eight hours per day, five days per week minimum at an hourly rate.  Traditional in-person attendance expectations (non-hybrid).  Mandatory participation in a 24/7 duty phone rotation.  Applicant must be a US Citizen & Passport holder, have held a CAC with favorable Tier 1 (NACI) within the last 5 years as Contractor CAC is currently required for USMCmax access.

Position Responsibilities:

• Work independently and professionally with minimal supervision under the direction of department and section Management
• Assists in the managing, dispatching and follow up of service requests and preventive maintenance work under the Base Operations and Support contract.
• Receives, processes, schedules and monitors work orders.
• Assists with follow ups to the customer, follow ups with the vendor and record keeping of all communication.
• Assists with scheduling work to be performed in residential units.
• Create and close all work orders in Amentum’s internal Maximo system as well as USMCmax.
• Track work orders for timely completion.
• Holds duty phone for emergency calls on a rotating basis.
• Perform general office administrative duties such as preparing reports, tables, summaries and other documents using standard office software.
• Perform other duties as assigned.

Minimum Acceptable Experience and Qualification Levels:

• Proficiency in Microsoft Office to include Outlook, Word, and Excel
• High School Diploma or Equivalent
• 1 year work experience or exposure to Quality, Safety, Administration or Maintenance processes

Expected Skills and Competencies:

• Ability to analyze data, and generate meaningful reports
• Maximo, or other Enterprise Asset Management system experience is highly desired
• Excellent oral and written communication skills
• Good organizational and planning skills
• Possesses and demonstrates a positive focus on achieving outstanding customer satisfaction
• Work well as part of a team and independently and can handle issues with tact and diplomacy.
• Good organizational, time management, and communication skills with the ability to exercise sound judgment and make independent decisions.
• Cross-cultural sensitivity with an international perspective.
• Able to multi-task and not lose focus on work order being recorded while answering a customer query of another work order status
• Understanding of minor construction and repair terms in areas such as the maintenance and upkeep of buildings, roads, grounds, utilities (electrical, water, wastewater, steam, etc.), HVAC systems, and other infrastructure elements or billeting items such as appliances, cabinetry, painting, carpeting, drywall etc

Education:

• High school diploma or GED required.

Language Requirements:

• Must be fluent in speaking, reading, writing and typing English with a minimum TOEIC score of 750, CASEC of 800, EIKEN Quasi-Level 1 (or similar tests)
• Speaking, reading and writing Japanese experience preferred
• Primary communication is in English
• Must have oral and written communication skills sufficient to effectively communicate with employees, management, and the client.

Professional Licenses & Certifications: N/A

Other Requirements:

• Candidate must possess a valid passport of home country with a minimum of 12 months remaining to expiration date, if not currently a resident of Japan
• Applicants in-country must hold their own visa sponsorship or residency.
• Company will assist applicant in obtaining access to customer work site, MCAS Iwakuni, Japan.
• Applicant will be required to apply and be accepted for a DBIDS enrollment and identification issuance prior to employment for first workday, which will be categorized as “Foreign Gov Contr”; SOFA dependents will be required to hold Contractor Identification IAW Installation Access Control MCASO prior to employment for first workday.  Contractor identification is a requirement of employment.
• Position does not typically require the applicant to drive in the performance of work duties.  If applicant is eligible to operate a Company provided vehicle the applicant must be legally authorized to operate a vehicle safely in the Country of Japan as well as aboard the installation.  Vehicle operators will be subject to US Military traffic citation point system. 
• Transportation is not provided to locally hired personnel for the purpose of commute to and from the workplace.  Non-locally hired are expected to obtain and maintain the legal ability to operate a Company provided vehicle both on and off the installation for the purpose of commute and/or on-site transportation.  Those unable to obtain and maintain the legal means to operate a motor vehicle in Japan or aboard the installation will be responsible for their own transportation for all purposes.

Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed,  marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal laws and supplemental language at Labor Laws Posters.