Position Title: Network Operation Center (NOC) System Administrator

Location: Cheyenne Mountain Space Force Station, Colorado Springs, CO

Relocation Assistance: None available at this time

Remote/Telework: NO - Not available for this position

Clearance Type: DoD Top Secret w/ SCI Eligibility

Shift: Shift work is required to support 24x7 operations. It is important to be available to work any shift/designated hours required including nights, weekends, and holidays on a modified Panama schedule.

Travel Required: Up to 10% of the time

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Our NORAD Operations Group

Selected by the Air Force Life Cycle Management Center’s Strategic Warning and Surveillance Systems Division for Operations, Maintenance, and Sustainment (OM&S) of critical mission systems for the North American Aerospace Defense Command (NORAD) Cheyenne Mountain Complex (NCMC), we support the Integrated Tactical Warning/Attack Assessment (ITW/AA) and Space Support Contract II (NISSC II).

Since 2020, through the (ITW/AA) and Space Support Contract II (NISSC II), has provided:

• Operations, maintenance, and Sustainment of current and legacy systems for the surveillance and cataloging of manmade objects in space.

• Mitigation of orbital conflicts.

• Threat warnings and control from airborne, land-based, and space-based systems for threat activities.

• Operations and maintenance of classified communications.

• Software development and integration.

NISSC II supports the classified communications and processing for Command and Control (C2) capability and legacy space C2 systems located at:

• Cheyenne Mountain Space Force Station (CMSFS), Colorado

• Peterson Space Force Base (PSFB), Colorado

• Offutt Air Force Base, Nebraska

• Vandenberg Space Force Base, California

• Numerous sensor and forward operator sites around the world

Description of Duties:

The Network Operation Center (NOC) System Administrator supports North American Aerospace Defense Command (NORAD) on the Integrated Tactical Warning/Attack Assessment (ITW/AA) and Space Support Contract II (NISSC II). The candidate will:

• Ensure all network and service monitoring tools are configured, optimized, and tuned to enable proactive network monitoring.

• Ensure all cybersecurity tools are configured, optimized, and tuned to enable proactive network defense

• Analyzing, troubleshooting, and resolving system hardware, software, and networking issues

• Configuring, optimizing, fine-tuning and monitoring operating system software and hardware

• Respond to enterprise cyber security events by, blocking accounts, network isolation, access control list modification, emergency system changes, DISA first responder requirements, utilizing current capability OSCAR tool, Security Technical Implementation Guides/Anti-Virus (STIG/AV) scanning, and hash validation

• Monitoring network behavior, analyzing, initiate a response, and reporting on cybersecurity events

• Provides guidance, direction, and training to others in the group. Serves as backup to other computer systems administrators

• Other duties as assigned

The successful candidate will:

• Have excellent written and verbal communication skills

• Be able to work well in a fast paced, team oriented, environment

• Be able support nights, weekends, and holidays (as needed)

Shift work is required to support 24x7 operations. It is important to be available to work any shift/designated hours required including nights, weekends, and holidays on a modified Panama schedule.

This position will be filled and work onsite in Colorado Springs, CO at Cheyenne Mountain Space Force Station

Resumes, in month and year format, must be submitted with application in order to be considered for the position. The selected candidate may be assigned as one of our teammate companies.

Basic Requirements:

• Must have at least 4 years of general work history

• Must have 1.5 years of directly related experience

• Must have experience with Remedy or a similar trouble ticket system in a Help Desk environment

• Must have a current DoD IAT Level II certification (e.g., Security +ce)

• Must have an active DoD Top Secret Security Clearance w/ SCI eligibility

Desired Requirements:

• Have knowledge of Linux and Microsoft operating systems as well as various Microsoft services and applications including; SCCM, SQL DHCP, DNS, Print, and Windows Deployment Server (WDS)

• Have general knowledge of VMware virtual desktop environment (VMware View Connection server, vCenter server, vSAN Storage, Nutanix software) and associated dependencies

• Have an understanding of network topologies and protocols

• Have experience with network monitoring systems such as Solarwinds or What’s Up Gold (WUG)

• Have system administration experience

This position is expected to pay $80,000 - $85,000 annually; depending on experience, education, and any certifications that are directly related to the position.

This position will be posted for a minimum of 3 days. If a candidate has not been selected at that time, it will continue to be posted until a suitable candidate is selected or the position is closed.

Our health and welfare benefits are designed to invest in you, and in the things you care about. Your health. Your well-being. Your security. Your future. Typical benefits offered include flexible work schedules, educational reimbursement, retirement benefits (401K match), employee stock purchase plan, health benefits, tax saving options, disability benefits, life and accident insurance, voluntary benefits, paid time off and paid holidays, and parental leave.

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