Defines, designs and implements network communications and solution improvements. Proposes and implements system enhancements (software and hardware updates) that will improve the performance and reliability of the system. Manages the load configuration of a central data communication processor and makes recommendations for purchase or upgrade of data networks. Coordinates terminal orders and cable installation, network system planning, upgrading, monitoring, testing and servicing. Approves action requests and specifies purchase requirement. Negotiates and places orders with common carriers.
 

Responsibility

Maintain data files and control procedures for a system of networked computers or for a single group of microcomputers linked to a host workstation, or mainframe. Work closely with business teams to understand business processes and translate those processes into application workflows. Must have an Active Top Secret/SCI US Government clearance. Note: US Citizenship is required to maintain a Top Secret/SCI clearance.

• Assist with implementation testing and projects
• Research, diagnose, troubleshoot and identify solutions to resolve customer issues related to application use, design and configuration
• Ensures that all accounts are created accurately and within a timely manner
• Incident monitoring and reporting
• Work with product vendor to resolve application issues as needed
• Performs other duties as assigned
• Complies with all policies and standards
• Experience gathering business requirements
• Excellent oral/written communications skills
• Ability to work in a team environment with multiple organizations
• Knowledge in Microsoft windows and Office products
• Ability to work independently in a fast-paced environment
• Support senior system administrators in identifying and resolving issues within an IT organization's computer system
• Establish user accounts, grant access to the organization's intranet, and manage file servers
• Oversee IT administration activities
• Troubleshoot issues with various windows and web application
• Install and configure servers, manage user accounts
• Assist the more experienced system administrators in identifying any problems that may occur in the computer system of an IT organization
• Provide technical support and develop training for their staff on the proper use of applications
• Conduct equipment inventory and update equipment list with inventory findings
• Install and test software installs
• Assist System administrators in other projects
• Record keeping on IT equipment
• Remove and replace cubical IT equipment in preparation of office remodifications
• Computer builds
• Ability to work in fast pace environment
• Balance and prioritize workloads
• Knowledge of Active Directory

• Bachelor's Degree in MIS, Computer Science, Information Technology
• 4+ years of relevant experience with Associates degree; 0-2 years of relevant experience with Bachelor's degree

Other Responsibilities: 

Safety - Amentum enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe work environment. As appropriate, each employee is responsible for completing all training requirements and fulfilling all self-aid/buddy aid responsibilities, participating in emergency response tasks and serving on safety committees and teams. 

Quality - Quality is the foundation for the management of our business and the keystone to our goal of customer satisfaction. It is our policy to consistently provide services that meet customer expectations. Accordingly, each employee must conform to the Amentum Quality Policy and carry out job activities in compliance with applicable Amentum Quality System documents and customer contracts. Each employee must read and understand his/her Quality Management and Customer Satisfaction responsibilities. 

Procedure Compliance - Each employee must read, understand and implement the general and specific operational, safety, quality and environmental requirements of all plans, procedures and policies pertaining to his/her job. 

Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, religion, color, sex, gender, national origin, age, United States military veteran’s status, ancestry, sexual orientation, gender identity, marital status, family structure, medical condition including genetic characteristics or information, veteran status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal EEO laws and supplemental language at EEO including Disability/Protected Veterans and Labor Laws Posters.