Services Branch Manager

  • R0139105
  • On Site
  • McLean, Virginia, United States
  • Full time

Amentum is looking for a Services Branch Manager to join our team in McLean, VA to support our Government customer. You will establish overall vision, planning, direction and control for housekeeping to ensure clean, orderly and attractive condition of the client’s headquarters location. The Services Branch Manager makes strategic decisions, executes and delivers on those decisions to improve processes and/or customer service. Also provides motivation and guidance to branch management and custodial staff. Establishes and maintains effective customer relationship with client.  Seeks opportunities to develop new business or expand existing business. Must be a U.S. Citizen. Must be able to obtain and maintain a Top Secret Security Clearance

Major Duties and Responsibilities:

  • Coordinate the activities of the branch to best utilize staff, materials and equipment.
  • Tour and inspect the facility to ensure quality of custodial service as well as evaluate facility conditions and recommend improvements.
  • Oversee the work of subcontractor services.
  • Respond to emergency situations in a timely and efficient manner.
  • Resolve and follow-up on all customer complaints/issues.
  • Represent the organization by participating in meetings, committees and/or task teams with the client and industry associations.
  • Lead the development, implementation and upkeep of all branch policies, plans and procedures to ensure contractual compliance.
  • Ensure compliance with all company and client administrative and safety directives, policies and procedures.
  • Manage personnel within the branch including hiring, disciplinary actions, training and evaluation of personnel performance.
  • Assemble and submit accurate weekly, monthly, annual and all other requested reports by the required deliverable time.
  • Manage QA/QC program for branch related tasks including the development and implementation of metrics to measure performance and actively work to improve processes at all levels.
  • Ensure compliance with established processes to ensure projects and work are properly funded and monitored.
  • Coordinate with Program Management and/or client personnel to execute work to the customer’s satisfaction.
  • Maintain, update, and implement Services Branch Operational Plans.
  • Ensure proper accounting of Government Furnished Equipment.
  • Develop new business opportunities.

Minimum Requirements:

  • High School diploma or equivalent (minimum).
  • Six (6) years’ experience in facility management or custodial related work.
  • Must be a U.S. Citizen
  • Must be able to obtain and maintain a Top Secret Security Clearance

Preferred Qualifications:

  • Bachelor of Science degree in Business or related field of study.
  • Ten years of facility management or custodial/housekeeping management experience.
  • Accreditation/Certification in facilities O&M or housekeeping fields of study (e.g., IFMA, LEED & LEED-EB, APPA, CFM, etc.).
  • Demonstrated knowledge of recycling, green cleaning and other best practices within the custodial/housekeeping trade.
  • Ability to communicate effectively (verbal and written) with a wide variety of audiences (e.g., custodians, operators, engineers, management, customers, etc.).
  • Demonstrated ability to generate new business opportunities
  • Active Top Secret/SCI clearance preferred

       

Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed,  marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal EEO laws and supplemental language at EEO including Disability/Protected Veterans and Labor Laws Posters.

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If you are an applicant with a disability that requires a reasonable accommodation to complete any part of the application process, or are limited in the ability—or unable to use—the online application system and need an alternative method for applying, you may contact our Reasonable Accommodation Helpline at 1-888-877-3181 or 301-944-3299 for assistance. In order to address your request, the following information is needed:

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